Shipping policy

All orders are processed and shipped from our warehouse. Our goal is to get your wellness essentials to you as quickly as possible.

Processing Time: All orders are typically processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Notification: You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Incorrect Shipping Address: If an incorrect address is entered at checkout, kindly contact us immediately at eprimavera.pharma@gmail.com. We will do our best to make changes before the order ships, but we cannot guarantee modifications once processing has begun.
Returns: For information on returns, exchanges, and refunds, please review our separate Return Policy page.
Damaged or Lost Packages: If you received your order damaged or if the package is lost in transit, please save all packaging materials and damaged goods and contact us within 7 days so we can file a claim and send you a replacement.

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